Terms & Conditions
These terms and conditions apply to the use of this website at www.cthulhujewellery.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to order from us.
All transactions on this website are processed using PayPal, a secure trading online payment gateway that encrypts your details in a secure host environment. PayPal accepts all major types of credit card (MasterCard, Solo, Switch Maestro, Visa, Visa Debit & Delta and Visa Electron).
At Cthulhu Jewellery we do not hold any of your credit card details. However in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.
Additional Payment Information for Overseas Customers
The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit/debit card company.
Late and Lost Deliveries
Please allow 20 days from date of despatch for delivery. If your delivery has been delayed, then please contact us and we will provide you with the tracking number (if tracked shipping has been requested) to enable you to chase it up with the Royal Mail. We cannot refund or replace lost items until 20 working days after the date of despatch (30 days for international items) - this is when the Royal Mail classes items as being lost. Cthulhu Jewellery cannot be held responsible for goods that are lost or delayed in transit.
You have 14 days from the day of delivery to return goods for any reason. You are responsible for the safe carriage of items to Cthulhu Jewellery. You will then receive a refund for the full value of your purchase, or a replacement item if requested. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot be held responsible for returns that are lost in transit. The cost of returning the item to us is your responsibility. Your original postage costs will not be refunded unless the item you received was sent in error or is faulty.
To arrange a return please email email@example.com quoting your name, address, details of the product, the reason for return and whether you require a refund or replacement.
Sale items are non-refundable and non-returnable.
If you have any queries regarding our returns policy, please send an email to firstname.lastname@example.org
Stated sizes are accurate within reason. Variations may occur due to the handmade nature of the goods. Colours may vary from illustrations due to variations in computer monitors.
Cthulhu Jewellery retains copyright of all designs, photography, text, and other content on this website, actionable in law for any breaches.
Cthulhu Jewellery contract with you: No contract shall exist between you and Cthulhu Jewellery until Cthulhu Jewellery has sent you an email confirming receipt and acceptance of your order. Cthulhu Jewellery is entitled to withdraw from any contract in the case of obvious errors or inaccuracies or for unavailability.